Starting from when reservations are made, we are available to help our dear guests organize their travel to reach us or schedule various activities for them to engage in during their stay, during which we always try to create a relaxed and convivial atmosphere in order to allow all of you to spend beautiful days filled with happiness, while also meeting new friends.
We’re happy to see that year after year, families, groups of friends, and individual travelers come back to see us, even just to say hello.
Besides, it will be specifically in the morning, at breakfast, that we will always manage to exchange a few words with you, keeping you up to date on any events or activities that you could enjoy, with constant updates on the weather report and many kinds of news.
Thanks to our continuous dialogue with our customers, we almost always manage to intervene on any critical issues regarding our service, thus achieving the improvements that convince our guests to stay with us once again.
When you make your reservation, you will also be given a mobile telephone number, through the WhatsApp service, that guarantees free, immediate, and continuous assistance, for example, even for late evening arrivals.
Then you will be followed up and taken care of for your entire vacation, always with discretion, professionalism, and a smile, until your return, so that you can have a positive memory of Canazei and of our house.
Fam. Planchensteiner
Strèda de Ciampac 16
38032 Canazei TN
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